Terms and Conditions

Terms and Conditions
Effective Date: June 19, 2025
Website: www.joyhelpers.com
Business Name: Joyhelpers LLC
Jurisdiction: State of Georgia, United States

Welcome to Joyhelpers LLC! These Terms and Conditions (“Terms”) govern your use of our website and services. By using our site, you agree to abide by these Terms. If you do not agree, please do not use our site.

1. General Use

This website and its content are operated by Joyhelpers LLC. Throughout the site, the terms "we", "us", and "our" refer to Joyhelpers LLC. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

2. Products and Orders

All t-shirts and designs are either original works created by Joyhelpers LLC or licensed for commercial use with permission from third-party designers. We reserve the right to refuse any order you place with us and may limit or cancel quantities purchased per person, per household, or per order.

3. Refunds, Returns, and Damaged Items

We currently do not offer refunds or accept returns. However, if your item arrives damaged or has an issue, please contact us at [your email/contact method] within 1–2 business days of delivery.

To resolve the issue, we may request:

  • Proof of damage (photos)

  • Original shipping materials

Each item is inspected prior to shipping. We’ll work with you to find a solution if the issue is confirmed.

4. Shipping Policy

We currently do not offer international shipping.
In the event of shipping delays, we will contact the customer and coordinate with shipping providers to investigate and resolve the issue.
If a package is lost and the customer is not at fault, we will ensure a replacement is sent.

5. Payment and Personal Information

We collect necessary customer data such as:

  • Name

  • Email

  • Shipping address

  • Phone number

  • Payment information

Payment is processed securely through third-party providers: Stripe and PayPal. We do not store payment details on our servers.

All personal information is handled in accordance with our [Privacy Policy].

6. User Conduct

You agree not to use our site for any unlawful purpose or to solicit others to perform or participate in unlawful acts. We reserve the right to terminate your use of the site for violating any of these prohibited uses.

7. Intellectual Property

All content, logos, designs, and graphics are the property of Joyhelpers LLC or its content creators and may not be reproduced without permission.

8. Limitation of Liability

Joyhelpers LLC will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our site or products. Our total liability shall not exceed the amount paid for the product(s) in question.

9. Governing Law

These Terms are governed by the laws of the State of Georgia, United States.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:
Email: info@joyehelpers.com
Mailing Address: 164 Springvale Ln. Rock Spring, GA 30739